When there is an issue with payment, please contact us so we can fix it. We more than bend over backwards to make our customers happy. If you start a CHARGEBACK without contacting us first, know that we will charge an additional $50 for all the labor it takes to straighten out this mistake. It takes 75 days before the bank will give us the funds you have locked up by jumping the gun on a charge you didn't remember. If you are making a purchase using someone else's card other than your own please inform them beforehand. We take CHARGEBACKS very seriously. Please call 713-466-7804 or e-mail: firstname.lastname@example.org before processing a CHARGEBACK.